Cancellation Policy

CANCELLATION & NO-SHOW POLICY

We understand that plans can change. To respect our staff’s time and appointment availability, we require at least 24 hours’ notice for any cancellation, rescheduling, or modification to an appointment.

24-HOUR POLICY

• Appointments cancelled or rescheduled at least 24 hours before the appointment time will not be charged.
• Cancellations or rescheduling requests made less than 24 hours before the appointment will be subject to a 100% appointment fee.
• No-shows will be charged 100% of the scheduled appointment price.
• If you book multiple treatment areas and later decide to remove or reduce one or more areas from your appointment, the same 24-hour notice requirement applies. Any treatment-area reductions made less than 24 hours before the appointment may result in a 100% fee for the removed area(s).
• Appointment changes, including removing treatment areas, may be made online through your client account or by contacting Sleek Laser Solutions by phone call or text message.
• The same policy applies regardless of the reason for a late cancellation, rescheduling, or appointment modification.

By booking an appointment, you authorize Sleek Laser Solutions to charge the card on file for any applicable late cancellation, appointment modification, or no-show fee.